Appointments

Please be aware that our phone lines as especially busy Monday mornings between 8.00am and 10.00am.  If you can please call back later on in the day.

How To Book Your Appointment

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Calling the Surgery

Our Receptionists will ask you for a brief outline of your problem when you ring to book an appointment.

This helps us to identify the most appropriate place/person for your care.

We may offer the community pharmacy consultation service if you have a minor illness.

This service may have same day appointments with a community pharmacist. The Pharmacist can refer you to another service if needed.

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Book a Routine Appointment

I have a non-urgent problem and can wait for an appointment

Please call the practice to book. 

Telephone: 01732 770088

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Urgent but NOT life-threatening

You will receive a telephone call on the day by an on-call doctor or physcians associate. This is a shorter appointment to deal with your urgent issue only.

Please make sure that you have your phone with you to receive the call.

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Life Threatening - Go to A&E

Call 999 if you or someone you know has loss of consciousness, a sudden confused state, chest pain, or breathing difficulties etc.

You should call 999 if you or someone you know has a life-threatening condition.

In an EMERGENCY call 999.
Emergencies cannot be managed at home and may be life threatening.

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Request an Appointment online

You can request an online consultation via eConsult.

eConsult - Online Consultation

What is eConsult?

eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP online. eConsult offers NHS self-help information, signposting to services, and a symptom checker.

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients. eConsult enhances patient access and improves practice efficiencies. eConsult also signposts patients to the right place at the right time for their care.

USE eCONSULT

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Appointment SMS Reminders

The Practice has a text reminder service for patients who have given us their mobile number. Patients will automatically receive a text with the appointment details. If patient text's back CANCEL their appointment will be automatically cancelled.