Cancel Your Appointment

Cancel through the NHS App

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

CANCEL THROUGH THE NHS APP

NHS App image

GP appointment? Don't need it? Cancel it!

We know people forget things, cancelling GP appointments being one of them. Remember to cancel your appointment if you don't need it.

 

How to Cancel a Booked Appointment

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are cancelling please telephone us on 01732 770088.

Or you can complete the online appointment cancellation form.

Alternatively you can cancel your appointment online using Patient Access or The NHS App if you are signed up to the service.

Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. On average about 230 appointments are missed each month

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources

Missed Appointments

The Practice unfortunately experiences a large number of missed appointments each year, approximately 4500. If all of these were 10 minute appointments, this would equate on average to 62.5 hours per week of missed GP and nurses appointments, that could have been used by other patients.